Terms & Conditions

DELIVERY

Ireland

Free delivery within all 32 counties for orders over €100
Standard Irish delivery – Price By Weight

0 – 2kg: €4.00
2 – 4kg: €10.00
4 – 6kg: €15.00

Please allow 2-3 working days for your delivery to reach you.

UK

0 – 2kg: €4.00
2 – 4kg: €10.00
4 – 6kg: €15.00

Please allow 3-5 working days for your delivery to reach you.

ALL other EU countries

Orders €0-€100 – Delivery cost €15
Orders over €100 – Delivery is FREE
Please allow 5-10 working days for your delivery to reach you.

RETURN POLICY:

After your purchase has been delivered, you have 7 days to return your goods with a full refund.  Products must be returned in un-opened and original packaging. Refunds will be made via the payment method originally used, minus shipping costs.

Refund Exceptions | We are unable to offer a refund or exchange on perishable goods and fresh foods sold online.

DAMAGED GOODS:

Damaged or faulty goods must be reported within 24 hours of receiving your purchase. You have 14 days to return your damaged or faulty goods for an exchange or refund. The Pantry, Kilkee is not responsible for any damaged or faulty goods not reported in 24 hours. Damaged goods can be delivered by register post to:

The Pantry,
O’Curry St,
Dough,
Kilkee,
Co. Clare

The Pantry, Kilkee,  is not responsible for any package lost in transit and advise you to use register shipping for returned products. Postage for damaged/faulty goods returned is covered by the Pantry, Kilkee. This does not affect your statutory rights.

CANCELLATIONS:

Orders may be cancelled without further charge if the product has not been dispatched. Please contact us on phone at : 086 238 9996 / (065) 905 6576 or by email at: info@pantrykilkee.ie